•  03 9819 1777
  • Showroom open 8:30am – 4:00pm, Mon to Fri

Trading Terms + Conditions

Orders

Orders can be made at our website gmtlighting.com.au, by email, or made directly by phone to our sales department. All telephone orders need to be confirmed in writing to eliminate any misunderstanding.

Prices

Prices are fixed, but may be changed without prior notice due to variations in the manufacturer's prices or currency fluctuation. The prices quoted do not include GST or delivery, which is added at checkout. Please feel free to request a special quantity or contract price where relevant to [email protected], and a GMT Lighting team member will get back to you to discuss. 

Delivery Fees + Charges

GMT Lighting will give you an estimated delivery date/time in good faith, but we are unable to accept liability for delay in delivering the goods which is beyond our reasonable control (e.g. if stock is unavailable, extreme weather). You must ensure there is clear and safe access for delivery. Please ensure there is a person present at the delivery premises who is authorised by you to accept delivery. If there is not, you authorise us to deliver the goods anyway (if we consider it is safe and appropriate to do so). If the delivery contractor arrives at the agreed time but is unable to deliver the goods or considers that it is unsafe or inappropriate to do so, you may be required to pay for re-delivery later, or we may cancel your order and provide you with a refund. We will deposit your goods at ground level at the delivery premises unless you have arranged otherwise with us.

Collection

If goods are being collected from our Hawthorn showroom, please collect them within 14 days after we inform you that they are ready for collection. We may need to verify your identity upon collection. Unless you make arrangements with us for late collection, we will assume you have cancelled your order. This means we may resell the goods and you may forfeit any deposit or payment you have made.

Terms of Payment

You must pay for all online purchases at the time of online checkout prior to order confirmation, in accordance with one of the payment methods offered on the GMT Lighting website. For orders made by email or phone, invoices must be paid within 30 days of dispatch. If payment is not received by the due date, a 10% interest charge will apply, and GMT Lighting may also suspend any other orders without prejudice to any other action.

Right Of Ownership

GMT Lighting reserves the right of ownership of all goods supplied until payment of the invoiced amount has been paid in full.

Warranty

In addition to manufacturers' guarantees on selected products, if you are a Consumer within the meaning of the Australian Consumer Law, GMT Lighting warrants, in accordance with the Australian Consumer Law, that the Goods are of acceptable quality. All other warranties and representations are excluded, except those which are non-excludable in law, including the Australian Consumer Law. Warranty period on all products is from date of purchase of the original product only, not when any product is repaired or replaced. For more information on making a warranty claim, call us on 03 9819 1777 or email [email protected]

  • Our liability to you is limited to refunding the price, replacing or repairing the relevant goods

  • We will not be liable for indirect or consequential loss

  • We will not be liable for damage, loss or injury suffered as a result of any person failing to follow instructions relating to the goods, modifying them, failing to appropriately maintain or store them or using them for an unintended purpose

  • Customers must inspect the goods upon taking delivery and any shortage, discrepancy, defect, wrong specification or other problem must be notified to GMT Lighting within 20 days of collection or delivery

Returns Procedures

Any goods returned must be covered by a formal agreement between GMT Lighting and the purchaser. This agreement must be arranged within 20 days of the original invoice date otherwise the claim will not be accepted. Some goods, including custom made goods are non-returnable unless a warranty or guarantee is breached. Goods are always returned at the purchaser’s expense and own risk. The goods must be returned in the original packaging, resellable and must not have been subjected to any modification. Any return accepted by GMT Lighting will have a credit note raised which will be made payable to the purchaser. For damaged or faulty goods, the credit will be raised for the value of the goods. Where goods are returned for other reasons, a 25% restocking fee will apply. More information can be found at www.gmtlighting.com.au/shipping-and-returns.

Risk Associated With Deliveries

Products are transported at the risk of the purchaser, whose responsibility is in the event of damage or missing items, to make all the necessary reports in writing and send it to us within 24 hours of receiving the goods.

Third Party Installation

Where you arrange for a third party to install goods supplied by us, you must contract separately with that third party. GMT Lighting will not be liable for any installation services provided by a third party.

Website Terms of Use

General

This website is owned and operated by GMT Agencies Pty Ltd trading as GMT Lighting (ABN 99 092 247 012) and its related bodies (collectively referred to as “GMT”, “we”, “us”, or “our”). Your access and/or use of our website is governed by these Terms of Use. We may from time to time amend these Terms of Use, without notice to you. By accessing and/or using our website, you agree to these Terms of Use, and any amendments of it from time to time. Any amendments to these terms of use will be set out on this website.

Your Obligations

You must not:

  • Use our website for any activities that breach any laws, regulations, standards, codes, and/or any third party’s rights

  • Post any material which interferes with any person or entity, or prevents any person or entity from accessing, or using our website

  • Post any viruses, worms, defects, or malicious code through our website

  • Make fraudulent enquiries and/or requests through our website

  • Use the website to violate the security of any computer or other network

  • Use another person’s details without their permission or impersonate another person when using our website

  • Create accounts by automated means or under false or fraudulent pretences

  • Copy or translate for commercial use, reproduce, adapt, vary or modify any material on this website without the prior written consent of GMT Lighting

Links to Third Party Websites

Our website may contain links to third party websites. We make no representations or warranties about these third parties or the content of their websites, and have no responsibility or liability for those third party websites or the acts and omissions of those third parties. The links to third party websites do not indicate, expressly or implicitly, that we endorse the third party’s website, and/or any products and/or services displayed on them.

Intellectual Property Rights

All content on our website is protected by copyright and other intellectual property rights. You must not adapt, reproduce, broadcast, distribute, copy, store, transmit, publish, display, use, exploit or create derivative works from any part of our website, or commercialise any content on our website without our prior written consent.

Privacy

GMT Lighting collects your personal information on the website to allow us to supply you with goods or services. Our Privacy Policy can be found on www.gmtlighting.com.au/privacy-policy. By placing an order with us, you consent to us providing your name, contact details and delivery address to third parties (including our suppliers or delivery contractors) for the purpose of fulfilling and delivering your order. If you have any questions, please email us at [email protected]

GMT Lighting  Terms + Conditions Last Updated: 18 September 2019