Trading Terms + Conditions
Orders can be made at our website gmtlighting.com.au, by email, or made directly by phone to our sales department. All telephone orders need to be confirmed in writing to eliminate any misunderstanding.
Prices are fixed, but may be changed without prior notice due to variations in the manufacturer's prices or currency fluctuation. The prices quoted do not include GST or delivery, which is added at checkout. Please feel free to request a special quantity or contract price where relevant to [email protected], and a GMT Lighting team member will get back to you to discuss.
GMT Lighting will give you an estimated delivery date/time in good faith, but we are unable to accept liability for delay in delivering the goods which is beyond our reasonable control (e.g. if stock is unavailable, extreme weather). You must ensure there is clear and safe access for delivery. Please ensure there is a person present at the delivery premises who is authorised by you to accept delivery. If there is not, you authorise us to deliver the goods anyway (if we consider it is safe and appropriate to do so). If the delivery contractor arrives at the agreed time but is unable to deliver the goods or considers that it is unsafe or inappropriate to do so, you may be required to pay for re-delivery later, or we may cancel your order and provide you with a refund. We will deposit your goods at ground level at the delivery premises unless you have arranged otherwise with us.
If goods are being collected from our Hawthorn showroom, please collect them within 14 days after we inform you that they are ready for collection. We may need to verify your identity upon collection. Unless you make arrangements with us for late collection, we will assume you have cancelled your order. This means we may resell the goods and you may forfeit any deposit or payment you have made.
You must pay for all online purchases at the time of online checkout prior to order confirmation, in accordance with one of the payment methods offered on the GMT Lighting website. For orders made by email or phone, invoices must be paid within 30 days of dispatch. If payment is not received by the due date, a 10% interest charge will apply, and GMT Lighting may also suspend any other orders without prejudice to any other action.
GMT Lighting reserves the right of ownership of all goods supplied until payment of the invoiced amount has been paid in full.
In addition to manufacturers' guarantees on selected products, if you are a Consumer within the meaning of the Australian Consumer Law, GMT Lighting warrants, in accordance with the Australian Consumer Law, that the Goods are of acceptable quality. All other warranties and representations are excluded, except those which are non-excludable in law, including the Australian Consumer Law. Warranty period on all products is from date of purchase of the original product only, not when any product is repaired or replaced. For more information on making a warranty claim, call us on 03 9819 1777 or email [email protected]
Our liability to you is limited to refunding the price, replacing or repairing the relevant goods
We will not be liable for indirect or consequential loss
We will not be liable for damage, loss or injury suffered as a result of any person failing to follow instructions relating to the goods, modifying them, failing to appropriately maintain or store them or using them for an unintended purpose
Customers must inspect the goods upon taking delivery and any shortage, discrepancy, defect, wrong specification or other problem must be notified to GMT Lighting within 20 days of collection or delivery
Any goods returned must be covered by a formal agreement between GMT Lighting and the purchaser. This agreement must be arranged within 20 days of the original invoice date otherwise the claim will not be accepted. Some goods, including custom made goods are non-returnable unless a warranty or guarantee is breached. Goods are always returned at the purchaser’s expense and own risk. The goods must be returned in the original packaging, resellable and must not have been subjected to any modification. Any return accepted by GMT Lighting will have a credit note raised which will be made payable to the purchaser. For damaged or faulty goods, the credit will be raised for the value of the goods. Where goods are returned for other reasons, a 25% restocking fee will apply. More information can be found at www.gmtlighting.com.au/shipping-and-returns.
Products are transported at the risk of the purchaser, whose responsibility is in the event of damage or missing items, to make all the necessary reports in writing and send it to us within 24 hours of receiving the goods.
Where you arrange for a third party to install goods supplied by us, you must contract separately with that third party. GMT Lighting will not be liable for any installation services provided by a third party.
You must not:
Use our website for any activities that breach any laws, regulations, standards, codes, and/or any third party’s rights
Post any material which interferes with any person or entity, or prevents any person or entity from accessing, or using our website
Post any viruses, worms, defects, or malicious code through our website
Make fraudulent enquiries and/or requests through our website
Use the website to violate the security of any computer or other network
Use another person’s details without their permission or impersonate another person when using our website
Create accounts by automated means or under false or fraudulent pretences
Copy or translate for commercial use, reproduce, adapt, vary or modify any material on this website without the prior written consent of GMT Lighting
Our website may contain links to third party websites. We make no representations or warranties about these third parties or the content of their websites, and have no responsibility or liability for those third party websites or the acts and omissions of those third parties. The links to third party websites do not indicate, expressly or implicitly, that we endorse the third party’s website, and/or any products and/or services displayed on them.
All content on our website is protected by copyright and other intellectual property rights. You must not adapt, reproduce, broadcast, distribute, copy, store, transmit, publish, display, use, exploit or create derivative works from any part of our website, or commercialise any content on our website without our prior written consent.
GMT Lighting Terms + Conditions Last Updated: 18 September 2019